
FAQ
What is the maximum charging speed of the Tough On MagPro?
This is a true 25W wireless charger with Qi2.2 certification. It delivers up to 25W ultra-fast charging for compatible iPhones and Samsung Galaxy phones (with official magnetic case), significantly faster than standard 15W Qi2 chargers.
Can the MagPro charge iPhone and Samsung Galaxy at the same time?
Yes. The MagPro is a universal 3-in-1 magnetic wireless charger engineered to support both Apple and Samsung flagship ecosystems simultaneously, along with your smartwatch and wireless earbuds.
How does the Silent Night Mode work for light sleepers?
Unlike ordinary wireless chargers with annoying blinking LEDs, the MagPro features a dedicated physical button that instantly turns off all indicator lights and the cooling fan, ensuring a zero-light, zero-noise environment.
Do I need to buy a separate wall adapter for this 3-in-1 charging dock?
No. The MagPro comes as a complete kit, including a premium 45W PD wall adapter and a heavy-duty USB-C cable out of the box.
Does it overheat during charging?
No. It includes an active smart cooling system that maintains optimal temperature, allowing safe and efficient 25W charging even during extended overnight sessions.
How strong is the magnetic hold?
It uses upgraded N52 magnets for a very secure hold. Your phone stays firmly in place whether in portrait or landscape mode, and even when using the rotating stand.
Does the rotating stand work well?
Yes. With a simple touch, you can rotate the phone charging pad to your preferred angle for video calls, StandBy mode, or hands-free viewing. You can also hide or reveal the watch and earbuds pads for a cleaner look.
Is this charger safe to use?
Yes. It meets strict Qi2.2 safety standards and includes foreign object detection, over-voltage protection, over-current protection, and temperature monitoring.
Will it work with thick phone cases?
It works best with MagSafe/Qi2-compatible cases up to 3mm thick. Very thick or metal cases may reduce charging speed or prevent magnetic alignment.
What is your warranty and return policy?
We offer a 24-month warranty and a 60-day money-back guarantee. If you experience any issues with your 25W wireless charger, our support team is ready to assist.
Does it support fast charging for Apple Watch and AirPods?
Yes, dedicated optimized zones provide reliable charging speeds for Apple Watch and AirPods (or Samsung equivalents). Some users may notice slightly slower speeds on accessories compared to the phone’s 25W, which is normal for 3-in-1 chargers.

